Portfolio

My Work, Case Studies, and Presentations

Please request access to my portfolio by submitting the form on the Connect page. What’s inside my portfolio?

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Case Studies & Presentations

[Case Study] From a Wine Fridge to the Cold Hard Facts.

The origin of Enterprise Product Design at Wayfair.

[Case Study] Transforming Data into Intelligence

Engagement and Trust through Executive Oversight and Tactical Execution.

[Workshop] Persuasive Communication & Leadership

A workshop and presentation designed to train individuals to communicate and lead more effectively for better team collaboration and organizational alignment.

Learn / Deliver Decision Framework

How to Move at the Speed of Transformation. Questioning Process in Product Design.

Inside My Portfolio

Here is the list of projects included in my portfolio. View Portfolio

Implementing an Enterprise Design System | Building a Design Platform for Rapid and Continual Change

Healthcare, Design Systems, Strategy

The Medicare Enrollment Experience | Aligning Design and Business Expectations

Healthcare, Strategy

Scaling an Enterprise Product Design Organization | Growing a team of 60+ Product Designers, Researchers, and Content Strategists to provide strategy and implementation of an enterprise platform

Strategy, Retail, Supply Chain, Customer Service, Finance

Ocean Freight: Supply Chain Logistics | End-to-End Supply Chain Management from Supplier to Delivery Warehouse

AI, Supply Chain, Warehouse, B2B, Design Systems, Retail

Merging Multiple Supplier Portal Dashboards | Collaborating Teams, Eliminating Duplication, and a Consistent Experience

Data Analytics, Supply Chain, Retail, Sales, Finance

Market Pricing System | Provide Suppliers with the ability to remain competitive within their product categories

AI, Data Analytics, Retail, B2B, Finance

Supplier Warehouse Replenishment | Warehouse restocking proposals including revenue and supply chain impact

AI, Supply Chain, Warehouse, Finance, B2B

Customer Service Portal | From single pages to a portal resulting in a 30% reduction in time to resolution (TTR)

Retail, Workflow, Customer Service

3D Creative Portal | Designing a Workflow and Application to Accelerate 3D Modeling and Image Rendering

Retail, B2B, Workflow, 3D

Product Category Management | Improved Category Management and Onboarding by 60%

Retail, B2B, Workflow

Product Description and QA | Improved efficiency by combining product description management and QA

Retail, B2B, Workflow

Order Management System | Reducing Errors and Friction for Suppliers and Frustration for Customers.

Retail, Supply Chain, Warehouse, B2B

Building a Global Distributed Network | Meeting the Growing Technology and Communication Needs of a Global Non-Profit Organization.

Technology, Customer Service, Communications, Legal, Finance